ISO 9001 (ISO 9001: 2008 – the latest version of ISO 9001) is a standardized quality management system developed by the International Organization for Standardization (ISO 9001: 2008) and issued on 24th. September 2015 [1]. This standard has the full name of ISO 9001: 2015 – Quality Management System – Requirements. ISO 9001 requirements are used as a framework for a Quality Management System. This standard is also used for evaluating certification in accordance with an organization’s Quality Management System.
After many efforts and efforts to improve the quality of service, management system now SPM Company has been officially certified ISO 9001-2015.
When applying the quality management system ISO 9001-2015, SPM will:
- Enhance the ability to provide a stable supply of products and services that meet the needs of customers
- Enhance customer satisfaction in high-end car service
- The company has full capacity in accordance with the requirements of the quality management system
- Facing the successful application of advanced management systems such as Enterprise Resource Planning (ERP) and CRM (Customer Relationship Management)
